Frequently Asked Questions
- Can my Website/Flash Movie/Banner/Buttons be ordered and designed
completely over the web?
Yes! That is exactly what
I do. Your order form is emailed to me who will
create your Flash Movie/Banner/Buttons to the information you provide me
(color, concept, content and usage). I will then email your Flash Movie/Banner/Button designs to your email address. You can preview your
Flash Movie/Banner/Buttons/Website, and at the same time email revisions and suggestions, all
without leaving your chair.
- How do I
receive my new Flash Movie/Banner/Buttons?
I upload your order on
the web and send you it's URL via email. You'll see it with just
one click.
- Can I use my
Flash Movie/Banner/Buttons as soon as I receive it?
Yes! When you receive the
file, it is ready to use.
- How long
before I receive my new Flash Movie/Banner/Buttons?
Preliminary designs
usually take two days. Once revisions have been made, final Flash movie/Banner/Button designs are emailed, usually the same day that your
approval is given. Of course these times are averaged, since
every job is different. Please budget 2-3 days of time from
confirmation to delivery.
- I am from
another country. Is this a problem?
No. I have designed Flash Movies/Banners/Websites for clients in US, Europe and Asia.
- What
do I consider when ordering a Flash Movie/Banner/Buttons/Customised Website?
Just email to diana.tan@gmail.com
- Are
there additional charges for revisions?
No. Most Banner companies
only include a certain number of revisions. I will keep revising
your Flash Movie/Banner/Buttons/Customised Website until you are completely satisfied at no extra
charge!
- What if I
don't like my Flash Movie/Banner/Buttons?
Some orders are approved
on the first draft, most others take several drafts to nail down
the exact design you are looking for. Although my customised design return
rate is less than one in a hundred, however, if you feel the
design is not going to work for you after several drafts, I
offer a "No Hassle" 100% Money Back Guarantee and will
issue an immediate full refund.
- How many visitors are able
to see Flash movies?
From statistics of
the latest 100,000 visitors analysed, only 51 of them (0.05%)
have old browsers which do not support Flash.
To order your custom designed website/Flash movie/banner/buttons, please email diana.tan@gmail.com.
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